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    Dennis Urbaniak

    Global CX Client Director Havas Health Network

    Dennis brings 30+ years of driving commercial success in both Professional Services and Life Sciences

    In his current role as global CX Client Director for Havas Health Network, Dennis oversees the management of the global CX practice and the global Content Assembly practice.

     

    Dennis brings 30+ years of driving commercial success in both Professional Services and as a Life Sciences industry executive across multiple brands and therapeutic areas.  Prior to re-joining Havas Health Network in February of 2023, Dennis launched a new Digital Therapeutics Business Unit for Orexo, focusing on the commercialization of novel digital therapeutics in the areas of substance use disorder and mental health. In his first tenure at Havas, Dennis served as the Global Chief Digital Officer and CEO of Havas Health Plus. Prior to Havas, Dennis ran an Accenture Digital Life Sciences Analytics Practice and served as the Janssen Pharmaceuticals client account lead as a Managing Director.  Before Accenture, Dennis spent 20 years at Sanofi in various executive roles including leading the US Diabetes Business Unit, a $6B+ P&L covering a novel franchise of therapeutics, devices, and services for diabetes care as a member of the US executive committee.  In addition, Dennis ran a US Innovation and New Customer channels team and led Lovenox in the US, a $2B injectable CV therapy with eight indications. Dennis began his marketing career with multiples roles in Plavix marketing.
    His interests and expertise are in customer experience, population health, data and analytics, patient services, community engagement, and digital marketing.

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